We do send a booking confirmation email and invoice for every successful booking. You may need to check your junk email in your email account to see if the confirmation email is there.
Please consult with the practitioners to see if they are qualified to provide the complementary therapies.
Yes, you can reschedule or cancel your booking within a period of time(12 hours by default, may vary for different venues) before your appointment. You can access your Booking History to reschedule or cancel.
Yes, you can make a booking for your friends or family members under your account. Make sure they have the booking number before they arrive at the venue.